Customer Care
At Hove Dance Centre, we are dedicated to creating an exceptional experience for every dancer who walks through our doors. Whether you're a complete beginner or an experienced performer, our team is here to ensure you feel welcomed, supported, and confident in every step you take.
Our Commitment to You​
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We pride ourselves on offering high-quality dance tuition in a friendly and inclusive environment.
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Every member of our team is a qualified instructor with the Imperial Society of Teachers of Dancing (ISTD), the world's leading dance examination board. This ensures you receive expert guidance, professional training, and structured progression in every class or private lesson.
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Your experience matters to us. We are always ready to listen, assist, and resolve any concerns you may have.
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Our Services Include:
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Group Classes: From beginners to advanced levels, our group sessions are designed to nurture your skills and boost your confidence.
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Private Lessons: One-on-one tailored sessions for focused learning and skill enhancement.
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Social Events: Regular practice nights and social gatherings to help you apply your skills in a relaxed, fun setting.
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Flexible Payment Options: Pay easily with Klarna or PayPal Pay Later for packages, classes, and vouchers.
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Why Choose ISTD Training at Hove Dance Centre?
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Globally Recognized Training: The ISTD is the gold standard for dance teacher qualifications worldwide.
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Structured Progression: Our classes follow a clear syllabus, ensuring consistent growth and achievement.
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Expert Instruction: Every class is delivered with professionalism, care, and attention to detail to help you achieve your dance goals.
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Exam Opportunities: We offer pathways for students to take ISTD-recognised exams, helping build confidence and validate their progress.
Privacy & Safety
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At Hove Dance Centre, your privacy and safety are our top priorities. We are committed to creating a secure, inclusive, and welcoming environment where every dancer can thrive—whether you're attending a group class, a private lesson, or one of our social events.
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Personal Data Protection: Any personal information you share with us—such as your name, contact details, or payment information—is securely stored and used only for the purposes of managing your bookings, communicating important updates, and enhancing your experience at our studio.
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Confidentiality: We will never share or sell your information to third parties without your explicit consent.
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Secure Payments: All payments are processed through trusted and secure platforms, including Klarna, PayPal, and TeamUp, ensuring your financial information remains protected.
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Digital Privacy: Our website and booking system comply with GDPR regulations to guarantee your online safety when interacting with us digitally.
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Safety in the Studio
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Qualified Instructors: All our teachers are fully qualified through the Imperial Society of Teachers of Dancing (ISTD) and are trained to prioritize student safety in every session.
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Safe Environment: Our studio spaces are regularly maintained, cleaned, and inspected to ensure they meet health and safety standards.
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Child Safeguarding: For our younger dancers, we follow strict safeguarding policies, and all instructors working with children hold up-to-date DBS (Disclosure and Barring Service) checks.
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Emergency Procedures: Clear emergency evacuation plans are in place, and our staff are trained to handle unexpected situations calmly and efficiently.
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Health & Wellbeing
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Physical Safety: Warm-up and cool-down exercises are integrated into every class to minimize the risk of injury.
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Open Communication: Students are encouraged to inform instructors of any pre-existing medical conditions or injuries before participating in lessons.
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Mental Wellbeing: We believe dance is as much about mental joy as physical fitness. Our instructors foster a positive and supportive atmosphere in every class.
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Media & Photography Policy
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From time to time, we may capture photos or videos during classes, events, or performances for promotional purposes.
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Consent: We will always seek your permission or parental consent (for under-18s) before using your image in promotional materials.
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If you prefer not to be photographed or recorded, please let us know, and we will ensure your preferences are respected.
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Reporting Concerns
If you ever feel uncomfortable, unsafe, or have concerns regarding privacy or safety during your time at Hove Dance Centre, we encourage you to report them to our team immediately.
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📧 Email: hovedancecentre@gmail.com
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Alternatively, speak directly with your instructor or a member of staff.
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At Hove Dance Centre, every dancer—regardless of age, skill level, or background—deserves to feel safe, respected, and valued. We are continuously working to uphold the highest standards of privacy and safety to ensure your time with us is both enjoyable and secure.
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Dance with confidence. Dance with peace of mind. Dance with Hove Dance Centre.
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments